Creating a new concept involves a simple idea one which will improve traditional ways of working. Innovation is taking the concept and turning it into a wider enhancement stretching across multiple functions and increasing customer efficiencies. Being disruptive is having the knowledge, skills and willingness to adopt a totally new and radical approach. One which has the power to affect the whole business and alter the global landscape of a market, sector or industry.
The key factor that binds all these together is digital transformation. It redefines processes, relationships and resources and changes how tasks are carried out.
Not all companies have the capabilities to implement all three. But those that do are more likely to reap the rewards and experience an increase in profit, customer satisfaction, greater market share and competitive advantage.